Store policy

FAQ

What does the store offer?

Our catalog brings together Athena Club personal-care products, scents, shave items, accessories, and coordinated routines.

When should my order arrive?

Allow about 1–2 business days for processing once payment is authorized, followed by an estimated 4–6 business days in transit.

Can I return something because I changed my mind?

No. Voluntary returns for preference, an incorrect size or option, or a simple change of mind are not accepted. Non-excludable consumer rights remain available.

What if an item has a problem?

Report damage, a defect, an incorrect item, missing contents, or a material description mismatch within 30 calendar days after delivery. Keep the item and packaging and provide order details with photos or video.

How quickly is an approved refund started?

We initiate it to the original payment method within 10 calendar days after approval. Financial institutions may need more time to post the credit.

How can I get help?

Use Contact Us for assistance. The Shipping Policy, Refund Policy, Payment Policy, and Privacy Policy provide fuller details.